- Eskom and all the electricity distributors in South Africa are required to recode prepaid electricity meters.
- The current Token Identifier (TID) code will expire on 24 November 2024 and after this date all Standard Transfer Specification (STS) compliant meters will stop accepting credit tokens.
- Most meters in the country fall within this category.
- Panic has started to set in with those who have not recoded their meters despite the convenient Do It Yourself (DIY) method.
- If customers do not recode their meters, the meter will become inactive after 24 November 2024.
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Eskom wants 6.8 million prepaid electricity meters recoded.
Eskom confirmed that a Do It Yourself (DIY) approach is a more convenient and cost-effective approach for the rollout. Easy step-by-step guides are available on the various Eskom’s communication channels including social media platforms, Alfred Chatbot, and the Eskom website to enable a seamless process.
Progress of the rollout has been monitored centrally but Eskom has nit revealed how many meters still need recoding.
There are various recoding methods in place. Customers will be issued with a pair of key change tokens at the time when they purchase their normal top-up prepaid electricity via any of the Eskom approved vending channels and outlets.Customers should make sure that all pre-purchased tokens are loaded into the meter before recoding the meter as these will not work after recoding.
The process of buying electricity has not changed. Customers will still be able to buy electricity from major banks, online platforms, fuel-filling (service) stations, prepaid electricity vending agents and retailers across the country as they are currently doing
Here’s how to recode your meter:
If you have any OLD tokens, use them up first because they will be invalid after recoding your meter. Then proceed with the new tokens, as follows:
- Key in the first 20 digits of the recode token and wait for it to be accepted.
- Key in the second 20 digits of the recode token and wait for it to be accepted.
- Very important! Key in the 20 digits of your purchased token to recharge your meter.
Please refer to the dashboard on the Eskom website for the updated figures of the Eskom Key Revision Number rollover project progress: Key Revision Number – Distribution (eskom.co.za). To log any faults related to KRN, log a fault on https://alfred.eskom.co.za/chatroom/.
Author: Bryan Groenendaal
