Africa Energy Indaba

Terms & Conditions

A division of Green Building Africa Environmental Solutions (Pty) Ltd.

Payment

Credit card transactions will be facilitated by Paygate for Green Building Africa who are the approved payment gateway for all major South Africa banks. Users may go to https://www.paygate.co.za/ to view their security certificate and security policy.

Green Building Africa must receive payment before an order is considered accepted and binding. Payment for purchase items ordered is due prior to shipment. Payment must be the amount (s) due as specified on the invoice. Failure to pay the correct amount due will render the order null and void. All delivery and handling charges are included in the final amount charged on the Green Building Africa invoice. No COD or cheque payments will be accepted.

The following payment methods are accepted:

  • Credit Cards – Visa and MasterCard
  • Electronic Funds TransferDebit Cards
  • Order Processing Time

Our system is designed to generate a job card, voucher or coupon with a delivery instruction upon payment for the item purchased. The delivery instruction is sent electronically to the business entity responsible for delivery in real time i.e. at time of purchase if there are no problems with payment verification. Generally, you can expect your order to be processed within 48 hours provided stocks are available. However, delivery lead times can also be dependent on geographical location.

In the case of installation accompanying product delivery, the relevant business entity responsible will contact you to arrange a suitable time for delivery and installation. In the case of a postage delivery, speed of delivery is dependent on postage lead times. Orders will not be processed on weekends or public holidays.

Personal Data Storage

Locations outside the South African Economic Area may be used for transferring data we collect about you. These data sites are for storing or processing of your information. The information we share outside the South African Economic Area may be shared with staff based on the process and storage of said data. It may include such processes as processing a payment or offering support for your service or product needs. The staff processing or storing information may work for our suppliers outside the South African Economic Area. By submitting your data to use you have agreed to this transfer and storage of data. We take all reasonable action to ensure the safety of your personal data in agreement with the Green Building Africa Privacy Policy.

Information we are provided will be stored on secure servers. Transaction data is encrypted for your safety. You should understand data via online transmission is not completely secure. We cannot guarantee full protection and security data, only that we take all reasonable action to protect information sent to us electronically. Transmission of any data by you is at your own risk. Where applicable you may be given access to sections of our site that require a password. You are responsible for the passwords safety and confidentiality.

Liability Limitation

Green Building Africa is not liable, under any circumstances, by claim or action in any form, for a sum higher than the purchase price of the products it sells. In addition, Green Building Africa is not liable for the malfunction, loss of business, delays, interruption of service, loss or damage to exemplary damages, whether or not Green Building Africa was informed of the possibility of such claims or damages.

Title & Risk Of Loss

Green Building Africa undertakes to deliver the ordered item/s Free On Board (F.O.B.) to the customers specified delivery address only. Title to the ordered item plus the risk of loss passes to the customer upon delivery, instruction to the courier service, installer or postage service.

Green Building Africa reserves the purchase money security interest in the purchased item(s) until delivery instruction has been given to the intermediary. The customer agrees to allow Green Building Africa to sign appropriate documents on the customer’s behalf to permit Green Building Africa to protect its purchase money security interest. Green Building Africa will advise the customer of estimated delivery dates, but we will under no circumstances, be responsible for delays in delivery and associated damages for any reason whatsoever. These include events beyond its reasonable control, including acts of God or public enemy, acts of state or local government, adverse weather, civil disobedience, strikes, lockouts, and freight embargoes.

Product Warranties

The Green Building Africa business model is a distributorship. As such, all products sold by Green Building Africa are manufactured and/or supplied by outside independent entities. These may include companies, agents, service providers, wholesalers or other distributors. The products are supplied with the manufacturer’s warranty, instruction manual, service agreement and support policy (if any) which is assigned and passed to the customer upon delivery.

It must be noted that Green Building Africa disclaims all warrantees that are not included in our disclaimer policy, privacy policy, returns policy plus our terms and conditions. All other warranties , regarding products, expressed or implied, including and without limitation, the implied warranties of merchantability and fitness for a particular purpose, are the responsibility of the manufacturer, agent, service provider, wholesaler or distributor (whichever is applicable to the product sold). Similarly, any implied warranties arising from statute, trade usage, course of dealing or course of performance, are the responsibility of the manufacturer, agent, service provider, wholesaler or distributor (whichever is applicable to the product sold). The customer acknowledges that it shall have recourse only under such warranties and only as against the manufacturer, agent, service provider, wholesaler or distributor (whichever is applicable to the product sold).

Advertising

All products are advertised on an equal platform. Advertisers are first approved, before being allowed to advertise on our site. However, Green Building Africa is not responsible advertising content by business entities who advertise on our site. Advertising, once approved, may be uploaded and subsequently amended by the company advertising a product or service. There may be instances where the content advertised may be false, inaccurate, misleading, untrue, irrelevant or offensive. As such, Green Building Africa, at its sole discretion reserves the right to cancel any advertising agreement without notice and withdraw the advert without a refund.

Service Providers

All service providers listed have been checked and endorsed by Green Building Africa. We do our very best to apply our selection process properly. However, Green Building Africa accepts no responsibility for any loss and/ or damage which may occur as a result of a Green Building Africa referral to a listed service provider.

Product Listing

Green Building Africa is a comprehensive online eco store that assists and educates homeowners, on how to improve their ‘home living experience’ by introducing environmentally friendly products that could save money. We do not recommend any one product or rate one product over another. Green Building Africa product descriptions are not intended to replace your personal product knowledge, experience and/or research. In addition we do not intend to replace your knowledge, opinion or experience of a professional installer, certified plumber or licensed electrician.

We offer special deals for on-line purchase which are pre-negotiated with a specific supplier and/or installer. The Green Building Africa brand is new and we are fiercely protective over its integrity and credibility going forward. The success of the partnership is dependent on product quality and service from all stakeholders. We therefore choose our partner business entities wisely to ensure the customer is served properly. However, we do not take responsibility for any misconduct, service failure or non-delivery by any of our appointed business entity partners.

Any specifications and information communicated by Green Building Africa regarding products for sale are based directly on the communication supplied by the business entity who is supplying the product. We take no responsibility if such communication is false, inaccurate, misleading or offensive in any way.

Customer comments regarding their experience with products purchase on the Green Building Africa website are the opinions of the user. In our customer feedback platform, opinions and reviews may be used at the discretion of Green Building Africa for marketing purposes. We reserve the right to remove any unproven biased negative comments.

Links

The Green Building Africa website contains links to other sites. We are not responsible for the content or privacy practices of such other sites.

Home Feature Listings, Tips and Advice

Green Building Africa has offered information on possible features, tips and advice a homeowner can introduce to his or her home. This information content, product description, diagrams, product reference, pricing estimates, payback periods, currents rebates and links are based on academic research, professional consultation and industry averages. We have made every attempt to make the information relevant, accurate and up to date. However, a lot of features listed are new and offer limited important information, research testing and reliable, long term results. As such, the occasional error may occur and we therefore cannot guarantee that all information supplied is entirely accurate, complete or current. If such errors are evident, we do not take any responsibility for them.

Pricing

If an error has been made with an incorrect advertised price for a specific product, Green Building Africa, at its sole discretion shall have the right to refuse or cancel any order for that product and immediately amend, correct or remove the inaccurate price displayed.

General Terms and Conditions

  1. Green Building Africa reserves the right to refuse service to anyone.
  2. Green Building Africa Disclaimer, Privacy and Returns Policy plus Terms and Conditions are subject to change without notice.
  3. Prices and product offerings are subject to change without notice.
  4. All products come with original manufacturer warranty and technical support is handled by the respective manufacturers.
  5. Green Building Africa is not responsible for errors in editorial content, graphics or photography from supplier entity.
  6. The customer is responsible for all return shipping and handling.
  7. Any dispute arising out of or related to these Terms and Conditions or the sales transaction between Green Building Africa and the customer shall be governed by the laws of the Republic of South Africa.
  8. The customer agrees not to bring any legal action, based upon any legal theory including contract, tort, and equity or otherwise, against Green Building Africa that is more than six months after the date of the applicable invoice.
  9. All conditions specified in Green Building Africa’s Disclaimer Policy, Privacy Policy, Returns Policy plus Terms and Conditions together with Green Building Africa’s invoice respecting the products ordered by the customer, are the complete and exclusive agreement between Green Building Africa and the customer. This agreement may not be explained or supplemented by any prior course of dealings or trade by custom or usage.
  10. Green Building Africa is a division of Green Building Africa Environmental Solutions (Pty) Ltd.

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